Services

Inlight Media have broken their services down into three key areas; online strategy & design, website & application development and support and maintenance. These are described in detail below:

Online Strategy & Design

We believe that success online stems from well planned strategy and thoughtful design. This means that for every project we are involved in, we first ensure that we not only understand the requirements of the business, but also the needs of its customers.

It is important that your site not only looks good, but creates a positive user experience that delivers the right message and keeps customers returning. This applies from a pure marketing site right through to application development.

  • Assist in the development of an online strategy
  • Run workshops to understand business and functional requirements
  • Perform focussed research to understand your industry and customer needs
  • Create a functional 'Blue-print' of the proposed site or application
  • Create multiple creative designs that will form the foundation of the sites look and feel
  • Perform usability testing
  • Develop content style guides

Website & Application Development

Inlight's experience and flexibility enables us to assist clients with a wide range of projects. From straight-forward HTML development to complex business applications, we have the resources and methodology to ensure your project succeeds. Our team has worked on some of Australia's largest development projects, and have the technical skills to meet the varying needs of each organisation.

At Inlight we make efficient re-use of current technologies to bring you more value. This means that we have set up our business to optimise the re-use of community resources and prior projects to ensure that we have more time to focus on specific client requirements.

  • Development of static and dynamic internet and intranet solutions
  • Content managed solution
  • Complex web applications
  • Business Portals
  • e-Newsletters
  • e-Learning

Support & Maintenance

All too often businesses invest heavily in new websites without considering the ongoing operational impact of this important channel. At best, six months down the track their new site appears just as it did on launch day. At worse, their valuable online investment has fallen apart. At Inlight, we believe that effective governance of your site is as important as the technology behind it. No matter how good the site looks, customers will not return if the content never changes or provides any new value.

We provide a broad range of support and maintenance services to keep your site functioning and up to date.

  • Development of user guides and training
  • Site updates and content changes
  • New templates and creative re-designs
  • Break-fix support
  • Ongoing recommendations and advice
  • Hosting
  • Domain setup