About us

Hello stranger friend.

Inlight is a Collingwood based digital services business that uses design and technology to solve complex and interesting business problems.

We are passionate about working in partnership with our clients, helping them leverage digital to enhance their business, deliver real outcomes and help to support them as they grow.

We have had the privilege of working with a diverse range of brands, and approach every client's business challenge from a new perspective, working within the agile methodology to deliver strategy, digital communications, experiences and technology solutions.

History

Once upon a time

From our humble beginnings in 2008, from the back of a garage in Camberwell, we have assembled some of the industry's best talent to build the Inlight you see today.

But our fundamentals haven't changed.

We challenge what is assumed to be status quo, we look upstream to how we can solve digital challenges at their core, we think about your customers and centre our solutions around their needs.

The digital landscape evolves quickly and our largest clients look to us to help them deliver unique and engaging experiences with the speed of a tech startup.

Our Values

Our values articulate our culture. They describe what is meaningful to us, make clear our standards and expected behaviours, help guide our decisions and solutions and help us navigate new challenges. Individually, and collectively, we:

Care and support each other


Genuine connections
Our relationships are built on a foundation of mutual trust and respect.

Be a good human
We take personal responsibility for how we behave, always acting with integrity.

Better through collaboration
We love collaborating. Within Inlight - but also with clients, their customers and partners, and with our community.

Always learn, always improve


Driven by passion for our craft

We strive to improve - ourselves and others - because we genuinely love what we do.

An active pursuit
Continually seeking and offering feedback, sharing knowledge, and committing to regular reflection.

Re-use and repeatability
We produce work in an efficient way, always looking for ways to optimise our approach and build lasting value.

Show curiosity with purpose


Broad and open-minded
We actively work to understand how different perspectives, experiences, or opinions can strengthen us and our work.

Strategic in exploration
We tie our approach and thinking back to the desired outcome, or our understanding of the problem.

Better solutions
Empowered and confident to identify and propose approaches that offer greater value than the original brief.

Challenge well


Willingness to speak up
We’re brave enough to step into uncomfortable conversations when it’s the right thing to do.

Good judgement
We know the right time and forum to challenge and when to trust another person’s good judgment.

Sound justification
We apply rigor and thought and take defensible positions into respectful debate.

Commit to impact


Intentional focus
We are considered with where we focus our attention, and spend time on things that are meaningful.

Measurable results
We measure the impact of our work, and continuously deliver quantifiable value.

Deliver quality work
Our reputation is built on our track record of amazing work.

Take responsibility


Clarity
We provide clear and aligned expectations on what we want to achieve.

Flexibility
We default to trust and provide autonomy to work in a way that gets the work done.

Reliability
We’re all accountable for delivering what we’ve committed to.

Is this you?

What we care about

The best way to get to know us is to know what matters most to us. Below are just a few:

High standards

We take pride in producing quality work and keep pushing ourselves to continually improve. Whether providing feedback around people, projects or processes we always challenge ourselves to be better.  

Having Impact

Everyone is involved in helping build the company. And we’re not much for formalities so when people have an idea they can pitch it. If it makes sense they can make it happen. 

Sharing what we know

Having people passionate about what they do, they want to share what they know with the rest of the team. We also partner with Swinburne to offer uni industry placements and other internships to support people wanting to learn.  

Talking like real people

We have intelligent conversations (and some healthy debates) but we’re not big on buzzwords and acronyms. We like to talk like real people and unsurprisingly our slack channels have more than the odd gif, meme and emoji sprinkled through. 

Being small

We want to remain at a size where we know the people we work with and we’ll do our best to not have to introduce too many policies and procedures. 

Each other

Working with people who genuinely care about each other makes it feel like one big eccentric family. Nawww. 

Perks, Perks, Perks

Some other nice stuff

We don’t expect you’ll want to work with us because of our coffee machine, ping-pong table, the drinks fridge, or the dogs in the office (though we’ve got all of them) but here are a few more things to get a sense of life at Inlight.

Don’t stop learning

Everyone gets a $1000 annual fund to spend how they choose; conferences, online courses, workshops or to add to their book collection. Tap into the knowledge of the team and identify learning opportunities to continuously improve.

Look after yourself

With all the busyness of life we want the team to stay healthy and well. We have yoga in the office a few times a week, Activewear Wednesday and the kitchen is stocked with fruit and breakfast stuff.  

Have a life

We work sane hours and that means time to pursue interests outside of the office. We’re pretty flexible when life happens and are cool with people working from home on occasion. 

Shiny new tech

Load up your new work MacBook with all the software you need to do your best work, customisable just the way you like. 

Be social

We kinda like hanging out together, whether it’s Friday lunch at the pub, card games at the end of the week, doco nights, fun runs, quarterly celebrations or other random activities. 

The space

Our office is pretty rad. You won’t find any cubicles here, we have a large, bright converted warehouse in Collingwood, which is great for working collaboratively and chucking stuff up on the walls. 

Guess Who

Meet our team

We achieve more together - both within our team and with our clients. We collaborate with, and support each other, challenge ideas and produce incredible work. We’ve got a great team of individuals behind the magic of Inlight.

Tony

Co-Founder and CTO

Tony Milne | Co-Founder and CTO

Tony is one of the founders of Inlight and leads the development team. As a recognised leader in online software development in Australia, and a regular contributor within the developer community, Tony has been responsible for the leadership and architecture of many complex, large-scale web projects.

Jacinta

General Manager

Jacinta Carne | General Manager

Ben

Tech Lead

Ben Pearson | Tech Lead

Ben has been with Inlight for almost 9 years, and in that time has led the development of complex technical projects working alongside clients such as ahm, Australia Post, APIA, and Chadstone. As Technical Director, Ben applies his expertise to defining digital strategies and architecting technical solutions.

Follow Ben on Twitter

Adrian

Senior Developer

Adrian Barbic | Senior Developer

Adrian is a skilled developer with over 15 years experience producing work for clients which include Beyondblue, NAB, Falls Festival and Medibank, among others. He loves seeing user engagement once a website is launched and working on focused solutions that solve the key problems in the best possible way.

Connect with Adrian on LinkedIn

James

Senior Software Tester

James Irving | Senior Software Tester

James has a background in computer engineering, web development and is currently the Senior Tester at Inlight. James has been responsible for leading the testing effort on many of our most successful projects, in addition to contributing to many projects as a developer.

"Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less. ― Marie Curie"

Follow James on Twitter

Connect with James on LinkedIn

Felicity

Performance and Culture Lead

Felicity de Lang | Performance and Culture Lead

Felicity leads the search for finding great people to join the team. She is passionate about Inlight's culture and in creating an environment where people collaborate and produce quality work. That means leveraging the different perspectives and skills of our team and creating experiences that connect people’s work and interests to Inlight's purpose, generating shared meaning and value.

Steph

Client Services Director

Steph Webster | Client Services Director

Steph is a digital marketer with over 15 years digital experience. Steph works closely with all our wonderful clients, including Nando's, ahm, Swisse, Benetas and many others. A strategic thinker with a strong empathy for her client’s business objectives, Steph has excelled in leading multifunctional teams to achieve exceptional results on large-scale digital projects.

"One thing I'd tell my younger self is not to get caught up in the comparison trap! Run your own race."

Connect with Steph on LinkedIn

Harley

Design Director

Harley Donaldson | Design Director

Harley is an award-winning design director with over 15 years experience. Equal parts visual, UX and product designer, Harley sees no distinction between how something looks, works and the value it brings to people. Harley has a knack for designing beautifully simple interfaces and solving complex user journey problems.

Chris

Delivery Lead

Chris Sheriff | Delivery Lead

Chris is an experienced account, project and delivery team lead, working in the digital industry for over 6 years. With clients including Barts & The London (NHS), The University of New South Wales and Bicycle Network, Chris’ experience has seen him successfully deliver projects across London, Sydney and now, Melbourne.

Sean

Developer

Sean Mangio | Developer

Sean is a passionate developer with a love for turning visual concepts into reality, which means that he usually finds himself meticulously tinkering around in the front-end. A fervent learner, Sean has recently found himself delving outside front-end development too, having done multiple projects at Inlight involving CMS's and APIs.

Mark

CEO

Mark Oliver | CEO

Mark is the Inlight CEO with more than 18 years leading digital product initiatives, experience design and technical delivery across broadcast, sport, media, retail, finance and healthcare. He has a wealth of experience in the growth of high performing multi-functional technology and customer experience teams through strong collaborative cultural foundations.

David

Senior Developer

David Pike | Senior Developer

David is an experienced developer who is passionate about quality. He always aims to write elegant, maintainable, and robust code. David loves accessibility and performance which has synergised well with his work with universities and large public institutions.

Connect with David on LinkedIn

Bec

Digital Producer

Bec Howard | Digital Producer

Bec has over seven years project management experience extending across both agency and client side. With a background in brand and communications, she brings to the project a unique understanding of the importance of digital for delivering a positive brand experience.

Rohan

Senior Developer

Rohan Bassett | Senior Developer

Rohan Bassett is a Senior Developer with extensive experience in React and NodeJS. He is a strong advocate of collaboration and knowledge sharing, and has delivered articles and showcases to aid interdisciplinary learning. Rohan has worked on projects for AAP, Fairfax, Seek, Epworth Healthcare, Origin Energy and 7-Eleven, among others.

Peleina

Producer

Peleina Guthrie | Producer

Peleina is a Producer with experience across both large businesses and smaller start-ups. Business goals are at the heart of what she does and she also knows the value of creating a positive environment for the team to work in so that they can deliver great work. She loves to see a solution or experience come together, made even better with a happy client. Peleina values working with a bunch of talented people as it keeps her motivated and makes coming to work a breeze.

Scott

Developer

Scott Brown | Developer

Scott is a developer with experience across different parts of the stack. He’s a hands on worker who gains understanding by tinkering and exploring to find out how it works. He loves the idea of making something; bringing an idea to life and creating something useful!

Milo

Developer

Milo Zheng | Developer

Milo joined Inlight as a developer following a brave transition from his marketing career. He enjoys solving complex problems through robust logic as much as engaging people through creativity and communication. He is excited by opportunities at Inlight to enliven stellar digital experiences, in addition to collecting as much music and audio gear as he possibly can.

Michelle

Developer

Michelle Cao | Developer

Michelle is a Front End Developer who loves to create beautiful and functional products. She thrives in workplaces that allow for innovation, collaboration and are inclusive. She’s fond of patting dogs in the office and can also be found eating her way through the finest local eateries.

Andrew

Tech Director

Andrew Greig | Tech Director

Andrew is a Technical Director at Inlight with over 14 years of experience from some of Melbourne's most successful businesses, tech startups and agencies; such as Jetstar, Holden, ANZ, JB-HiFi and most recently led Product Development at travel startup Rome2rio which was acquired by a German-based tech giant. Andrew has an absolute love for complex problems and enjoys tinkering around with new technologies in his spare time.

Alan

UX Designer

Alan Scott | UX Designer

Kieran

Developer

Kieran Williames | Developer

Kieran is a full-stack developer with a passion for the place between software automation and user experience. He’s excited by learning about new technologies, solving complex problems inventively and seeing clients engage with their new digital lives for the first time. He has enjoyed planning and implementing high-quality user experiences for clients in various industries and sizes ranging across small business, large corporates and local government.

Roy

Designer

Roy Schmid | Designer

Roy is a Designer who always tries to understand user needs and frustrations in order to design well thought out solutions. Previously an iOS developer, Roy has a strong focus on mobile technology. He loves to collaborate on projects, shaping solutions to existing problems and making them pop.

Ritesh

QA Analyst

Ritesh Thawani | QA Analyst

Ritesh is a QA Analyst who’s worked on a variety of interesting projects such as traffic management and applications used in headsets of Toyota and Lexus cars. Ritesh has a self motivated and self learning style of working. He loves to learn new skills and does so effectively. He is a keen Hawthorne supporter and loves to play badminton and tennis.

Nicholas

Graduate Developer

Nicholas Kaloger | Graduate Developer

Nicholas is a Developer who first joined Inlight as an intern during his first industry placement. He enjoys the constant learning and growth of different skill sets. He loves to see what he has built in use by the client.

Maddi

Designer

Maddi Skeggs | Designer

Maddi is a Designer with an equal ambition for creating big picture visions and getting her hands dirty in detail. From designing with banks, the military, meteorological services, insurers and retailers, she’s grown a love for juicy, complex projects. Maddi’s all about challenging ‘why?’ and ‘what if?’ - if there’s a better or faster way of doing it then she’ll find it.

Alex

Producer

Alex 'Pav' Perron | Producer

Nic

Tech Lead

Nic Gordon | Tech Lead

Nic is a skilled full-stack software engineer who can transition seamlessly between the frontend and backend. He has led several project teams ensuring high standards of quality are delivered. He is passionate about quality software, the Geelong football club, and living a sustainable lifestyle.

Mohak

Developer

Mohak Wathare | Developer

Nick

Digital Product Strategist

Nick Sutcliffe | Digital Product Strategist

Tom

Partner Services Manager

Tom Webster | Partner Services Manager

Sophie

Account Director

Sophie Bisset | Account Director

Connect with Sophie on LinkedIn

Jonathan

Graduate Developer

Jonathan Wu | Graduate Developer

Michael

Senior Developer

Michael Bekhet | Senior Developer

Marjia

AEM Tech Lead

Marjia Yeasmin | AEM Tech Lead

Massi

Student Developer

Massi Tashakori | Student Developer

Adrian

Head of Growth

Adrian O'Dea | Head of Growth