Linfox Australia

Delivering supply chain visibility to B2B customers

Agile Delivery / Design / Development

Linfox is Asia Pacific’s largest privately-owned logistics company, providing its customers with a range of supply chain services and solutions including warehousing, distribution centre management, transportation and logistics.
Outcomes
The challenge

As the organisation moves towards the full digitisation of their supply chain operations, Linfox wanted to deliver supply chain visibility into the hands of its B2B customers through means of an online portal, driving efficiencies of their people and assets and enhancing the value and experience delivered to their customers. A large list of requirements combined with a series of parallel projects and dependencies made it a complex challenge when it came to landing on the best approach to quickly deliver the highest value for their customers.

Our approach

We worked closely with Linfox to identify operational priorities to develop a minimal viable product (MVP) to take to market in the form of the Linfox Customer Portal - a self-service platform to connect customers with freight shipments quickly and easily. Customers can track shipments from creation to delivery, download delivery documentation, raise cases with the customer service team and manage their organisation’s portal users and permissions.

Sector
Logistics & Supply Chain
Project Services
UX/UI Design
QA
Project Management
Front-End Development
Back-End Development
API Design