Taking this virtual became very, um, manual. Doing a call-out on Slack on a Friday morning, and reminders through the day for people to direct message and then translate that across to our slide deck.
Why Owning Your Digital Experience Is Critical for Franchise Growth
Owning and customising your digital experience rather than relying on generic, vendor-controlled solutions is essential for Australian franchise growth, enabling higher conversion rates, better customer retention, unified data, and faster innovation in a rapidly evolving e-commerce market.