Braze
Take your customer engagement to the next level
Braze puts all your data, all your channels, and all the power of AI on one platform, so you can put your most engaging customer experiences out into the world.
Need Help?
We're a Braze Solution Partner
Need help with your customer engagement strategy or implementing Braze? We've got you covered. Our team has deep experience rolling out Braze and has been recognised as a leading implementation specialist in the Australian market.
Inlight's implementation of Braze for Nando's Australia demonstrates strong capabilities in rolling out customer engagement solutions. Their strategic approach, comprehensive testing, and smooth integration showcase their expertise in this area.
Chris Johnston
Director, Regional Partnerships
Braze Snapshot
Turn data into personalised experiences
Collect data from multiple sources, build comprehensive user profiles, and deliver personalised experiences at the right time and the right place. Tap into 100+ out-of-box filters to build custom audience segments that increase engagement and conversion.
Simplify customer journey creation
Orchestrate and automate sophisticated journeys without reliance on developers. Find what works with the ability to experiment on entire journeys, journey paths, or individual messages.
Create engaging cross-channel experiences
Consolidate your messaging mix and meet customers where they are with consistent, responsive experiences. Channels include email, SMS, in-app, push notifications, WhatsApp, and Content Cards.
What we offer
We're here to help you get the most from Braze
Whether you're looking to roll out Braze for the first time, or you're not getting the value from your current Braze implementation, we offer flexible services to ensure you're maximising your investment.
Engagement Strategy
Need help defining your engagement strategy? We have a framework to help you define your goals, use cases, channels, and data structures. We can help you build a business case to invest in Braze.
Implementation Services
Need a Braze specialist for a smooth implementation? We can define your data structures, integrate multiple data sources via APIs, and implement Braze SDKs into your digital products. We handle the project end-to-end, minimising business disruption.
Optimisation
Already implemented Braze but not getting the value you hoped for? We can review your current setup and diagnose the issues. We'll provide clear recommendations to ensure you're getting maximum value and then help you implement them.
Product Development
Need an app or website to unlock the full value of your customer engagement strategy? We're a specialist product development agency with experience building digital products and ecosystems for some of Australia's most well-known brands.
Surprise we have a landline
+61 3 9416 4665
Drop in for a visit
24 Groom Street, Clifton Hill
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